Website Disclaimer

Last updated: July 21, 2026

The information provided on the Velxyra website is intended for general informational and shopping purposes.

Product Information

Velxyra makes reasonable efforts to present accurate descriptions, specifications, dimensions, images, prices, and availability for its chandeliers, pendant lights, wall lights, and related lighting products.

Product colors, finishes, brightness, proportions, and appearance may vary slightly depending on:

  • Screen and device settings
  • Photography and lighting conditions
  • Product manufacturing variations
  • The location in which the product is installed

Customers should carefully review the product description, measurements, specifications, included components, and installation requirements before placing an order.

Lighting Installation and Use

Product information on the Velxyra website is not a substitute for professional electrical, construction, or installation advice.

Lighting products must be installed, connected, maintained, and used according to:

  • The instructions supplied with the product
  • Applicable electrical and building requirements
  • The product’s stated specifications and intended use

Customers should use a qualified professional when professional installation is required or when they are uncertain about safe installation.

Velxyra is not responsible for damage caused by installation, alteration, modification, misuse, improper handling, or use that does not follow the applicable product instructions.

This does not affect claims involving products that arrive damaged, defective, or incorrect under Velxyra’s Return and Refund Policy.

Availability and Website Content

Product availability, pricing, descriptions, and website content may be updated when necessary.

Velxyra does not guarantee that every product will remain continuously available. When an issue affecting an order is identified, Velxyra may contact the customer using the information submitted during checkout.

Delivery Estimates

Published handling, transit, and delivery periods are estimates rather than guaranteed delivery dates.

Velxyra’s standard estimated delivery time is 8–11 business days, consisting of:

  • Handling time: 1–2 business days
  • Transit time: 7–9 business days

Complete terms are available in the Shipping Policy.

External Services and Links

The website may use or link to services operated by third parties, including payment, shipping, tracking, and ecommerce service providers.

Velxyra does not control third-party websites or services. Their availability, content, security, and privacy practices are governed by their own terms and policies.

Customer Rights

Nothing in this disclaimer is intended to exclude or restrict rights that cannot legally be excluded or restricted.

This disclaimer should be read together with Velxyra’s:

Contact Information

Questions about this disclaimer may be sent to:

Store Name: Velxyra

Contact Email: info@velxyra.com

Operating Address: 7999 Wildflower Ln, Westerville, OH 43081, United States

Customer Support Hours: Monday–Friday, 8:00 AM–7:00 PM (GMT-4)

Expected Response Time: Within 48 business hours

The operating address is not a retail store, customer pickup location, or return address.